How can I change the status of an Open Ticket in Moon HRM?

You can change the status of an open ticket in Moon HRM by following the steps below.

1. Open the Moon HRM application on your device or tap this link.
2. From the main menu, navigate to Tickets ➜ All Tickets.
3. Open the ticket whose status you want to change and add a comment.
4. Under Submit (In Progress), click the down arrow and select the appropriate status.