How do i check Ticket Summary reports in Moon HRM?

Here are the steps to check the Ticket Summary report in Moon HRM:

1. Open the Moon HRM application on your device or tap on this link.
2. From the left-hand menu, go to Reports.
3. Expand the Ticket section and click on Ticket Summary.
4. Now, you will see a summary report with the following details:

• • Assigned To: The employee handling the ticket
  • Total: Total number of tickets
  • Open: Number of unresolved tickets
  • Resolved: Number of resolved tickets
  • Resolved Time: Time taken to resolve tickets (if available)

5. Use filters such as Assigned, Created Date, or Group By options to customize your view.